Shipping & delivery
Last updated 20 October 2026
Shop pickup
Pickup is free from PrintOnPaper Studio, MG Road, Kochi, Kerala 682016, Mon to Sat, 9 am to 8 pm. Most orders are ready within a few hours, and Express orders within 2 hours. Your order page shows when it is ready. Please bring your order code.
Doorstep delivery
We deliver in and around Kochi, usually the same or next working day after printing. The delivery charge is shown at checkout and is free above the minimum order value. If your PIN code is outside our area, we will call you to arrange pickup or refund the delivery charge.
Packing
Prints are packed flat in protective covers. Photos and frames are packed with extra care.
Tracking
Follow your order at any time from the link on your confirmation page or on the Track order page, using your order code and mobile number.
Delivery problems
If your order arrives damaged or incomplete, tell us within 48 hours with a photo and we will reprint or refund it, as set out in our refunds policy.